Philippa Hunter-Jones (pictured) is a professor of marketing and currently serves as the subject group head of marketing at the University of Liverpool Management School (ULMS). She has a passion for research which explores the service needs and experiences of 'vulnerable consumers'.
Jessica Weaver attended the University of Liverpool and received her PhD in service research.
Rory Donnelly is a professor of human resource management and organizational behavior at the University of Liverpool. She has research interests in knowledge work, human resource management, changing work and career dynamics, diversity and inclusion, the employment relationship, and comparative employment systems.